Torrington CT, April 15, 2020 – In the town of Torrington, located along the rolling hills of Litchfield County, one Connecticut Chevrolet Dealer, namely Northwest Hills Chevrolet Buick GMC Cadillac has decided to rise to the occasion and adapt their business to the current situation affecting both people and commerce and has been using this time to dial in their processes. While a number of competing dealers in the state have decided to completely close down, Northwest Hills, a proud member of the Sullivan Automotive Group, has decided to keep a percentage of its employees working to ensure business continues and that people can continue to provide for their families.   

Northwest Hills Chevrolet Buick GMC Cadillac President and General Manager, Sean Sullivan says: “You have to be adaptable and open to change. While some may not like it, this event has completely changed the way consumers will interact with a business moving forward. Instead of trying to fight it, my team and I are embracing it and making the right changes to ensure we can come out on top.”

Vehicle service and maintenance has been identified by the governor as an essential business so, Northwest Hills is keeping its Chevrolet, Buick, GMC & Cadillac Service department open. The service department is offering free pickup and delivery to customers. This ensures they keep both their staff and customers safe and healthy. Extra measures are also being taken to ensure everyone’s safety. All vehicles are delivered with steering wheel and seat covers to minimize contact with high traffic surfaces, and each vehicle is sanitized before it is returned to the customer. 

While service is considered an essential business, sales are not right now. So this Chevrolet Dealer in CT has made some adjustments to their sales process so that vehicles sale can be handled outside of the showroom. Vehicle shoppers can, of course, browse the dealer’s inventory on their website as a starting point. Information on pricing and vehicle features is available on the site along with pricing. Customers can initiate a conversation with a salesperson via the website’s online chat feature or provide their information for a call or text back. Customers can receive clarifications on questions, additional pictures needed or a video walk-through of the vehicle.

Test drives can be scheduled online and if the customer is ready to purchase, the staff at Northwest Hills Chevrolet Buick GMC Cadillac will assist with the paperwork via email, phone, or any platform of choice. Once all paperwork is completed and processed the vehicle is delivered to the customer cleaned and sanitized and ready for them to enjoy.

People are encouraged to go online to to view Chevrolet, Buick, GMC, and Cadillac inventory or the wide assortment of quality pre-owned vehicles on the dealership’s website. New vehicles are added to the inventory on a regular basis, so people should check back frequently. Northwest Hills is indeed ready for the future of automotive retail.

Media Contact

Sean Sullivan
2065 E Main St
Torrington CT 06790
(860) 626-5296