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When recruiters consider buying recruitment software products, they’re committing time and money to the search. It is an important investment for all recruitment businesses. The recruitment industry is fast-paced, and recruiters are pressed for time. Expect the best recruitment solution to make you more productive. However, the journey to getting one can be demanding. Follow the steps outlined below to buy the best software for your business.
• Pinpoint the problems
Don’t buy CRM software only because you need one. There are many recruitment software solutions available, but you need an answer to your business problems, not something that turns out to be an additional obstacle. Recruiters have several challenges. Define the key problems for your company and staff. Identifying the problems will help you narrow your search to the most appropriate software solutions.
• Explore the market
Now you’ve managed to understand what it is that you’re looking for, do some research on the software solutions out there. The best software for you is one that meets all the standard requirements and then goes on to anticipate your needs. The software solutions you prefer will not necessarily have all the features you need/want. Ensure they have all the tools to meet current needs and any imminent changes that could catch you unawares. If you have contacts in recruitment agencies, similar to yours, who are using the software solutions you are interested in, don’t hesitate to ask them for a brief review.
• Book a demo
When you see a recruitment CRM you like, book a demo to get a comprehensive and intimate look at the solution. You will want to see and understand how each software works and what those features mean for your workflow. Ask key recruiters to join in on the demo and share observations about the product.
A software demo helps you see directly whether it is compatible with your business. Does it do more than manage the candidate experiences and candidate information? Can it make maximize efficiency? Is the cloud-based server helpful for your business if you don’t have remote or global staff? How does it integrate with the social media platforms? If you’re all on the same page and decide one software doesn’t work for you then you can drop it immediately and focus on the next one.
• Arrange more demos
You can’t expect one demo to clear all your doubts. Software service providers expect recruiters to ask for more than one demo. Now that you know what to expect from the software, follow up on that first demo with detailed questions to solve pressing issues in your recruitment process. Ask about possible problems, their scalability, and training packages. You can only reach a strong conclusion after at least one more demo, a free trial to test the software and answers to your several questions.
• Research the software company
So you have decided you like one company particularly. It doesn’t hurt to do a background check before you commit to the company. If they are a big company, it should be easy to get feedback about their product and service. Take special note of what is said about their customer service. An amazing product is fantastic to have/use but if the service provider lacks quality customer service, it does a disservice to you, the user.
Think about an exit strategy while you’re preparing to onboard. How easily can you part ways if things pan out differently than how you envisioned? This is why it is important to inquire about the company. Trustpilot is a good source to seek honest feedback from current and past users.
• All fine, sign the dotted line
Once everything is in place, review and then sign the contract!